Privacy Policy

1. Introduction

This Privacy Policy applies to this website and explains how personal information of users is collected, used, stored and protected. This policy outlines the areas where user privacy is concerned and describes the responsibilities of users, the website operator and the website itself. It also explains how personal data is processed in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR). The website operator acts as the data controller within the meaning of the GDPR. Contact details are available on this website. If you are dissatisfied with how your personal data is handled, you have the right to lodge a complaint with your local data protection authority. However, you are encouraged to contact us first so that we can attempt to resolve your concern.

2. What Data We Collect

Personal data refers to information that can be used to identify an individual. This does not include anonymous or aggregated data. We may collect and process the following categories of personal data: - Identity data (such as name, username, title, date of birth and gender) - Contact data (such as email address, billing address and telephone number) - Financial data (such as payment details and billing information) - Transaction data (such as purchases and payment history) - Technical data (such as IP address, browser type and version, device information, time zone and operating system) - Profile data (such as account information, preferences, feedback and survey responses) - Usage data (information about how the website and services are used) - Marketing and communication preferences We may also use aggregated or anonymised data for statistical and analytical purposes. This data does not identify you. Sensitive personal data (such as health information, religious beliefs, political opinions, biometric data or criminal records) is not intentionally collected.

3. How We Collect Your Data

Personal data may be collected through: Direct interactions When you: - Register or create an account - Subscribe to a service - Make a purchase - Contact support - Participate in surveys, promotions or competitions - Provide feedback Automated technologies When you use the website, technical and usage data may be collected automatically through cookies, server logs and similar technologies. Third-party sources Data may also be received from analytics providers, advertising networks and tracking services such as Google Analytics or similar tools.

4. How We Use Your Personal Data

Your personal data will only be used where permitted by law, including: - To perform a contract or provide requested services - To manage payments, billing and account administration - To provide customer support and service communications - To improve website functionality, security and user experience - To prevent fraud and ensure system integrity - To comply with legal or regulatory obligations - For legitimate business interests, provided these do not override your rights Marketing communications may be sent where permitted by law or where consent has been provided. You may withdraw your marketing preferences at any time using the contact details available on this website. Personal data will only be used for the purposes for which it was collected, unless further use is compatible with the original purpose or required by law.

5. Sharing Your Information

Personal data may be shared with third parties where necessary, including: - Technical and hosting providers - Payment processors and billing partners - Professional advisors (legal, financial, auditing) - Regulatory or governmental authorities where required - Service providers supporting website operation or customer management - Parties involved in a business transfer, merger or restructuring All third parties are required to process personal data securely and only for specified purposes.

6. International Transfers

Personal data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, appropriate safeguards will be implemented in accordance with applicable law.

7. Data Security

Appropriate technical and organisational measures are in place to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. Access to personal data is limited to authorised personnel and service providers who require the information for operational purposes and who are bound by confidentiality obligations. Procedures are in place to respond to suspected data breaches where notification is legally required.

8. Data Retention

Personal data is retained only as long as necessary for the purposes for which it was collected, including legal, accounting or regulatory requirements. Retention periods are determined based on the nature, sensitivity and purpose of the data and applicable legal obligations. In certain cases, data may be anonymised and used for statistical or research purposes.

9. Your Rights

Under applicable data protection laws, you may have the right to: - Access your personal data - Correct inaccurate or incomplete data - Request deletion of your data - Object to or restrict processing - Request data portability - Withdraw consent where processing is based on consent Requests can be submitted using the contact information available on this website. Identity verification may be required before processing a request. Responses will be provided within the legally required timeframe.

10. External Links

This website may contain links to third-party websites or services. The website operator is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites.

11. Cookies

Cookies and similar technologies are used to distinguish users, improve website functionality and enhance the user experience. Types of cookies may include: - Strictly necessary cookies (required for operation) - Analytical or performance cookies - Functionality cookies (to remember preferences) - Targeting or advertising cookies Third parties such as analytics or advertising providers may also place cookies. These parties operate under their own privacy policies. Users can manage or disable cookies through browser settings. Disabling cookies may affect the functionality of certain parts of the website. Unless otherwise specified, cookies may be stored for up to two years. More information about cookies can be found at: http://www.aboutcookies.org/

12. Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, technology or business practices. The most recent version will always be available on this website.